📑 Pending IGST Refund Assistance
DGFT EXIM | Expert Solutions for Exporters' IGST Refund Claims
Integrated Goods and Services Tax (IGST) is levied on the inter-state supply of goods and services in India, including exports. Under GST provisions, exports are considered zero-rated supplies, and exporters are eligible to claim a refund of IGST paid on exported goods.
However, procedural errors, documentation mismatches, or system-related issues often result in pending IGST refund claims, affecting working capital and business operations. DGFT EXIM offers end-to-end professional support to resolve such pending claims swiftly and compliantly.
📌 What is an IGST Refund?
When an exporter ships goods outside India with payment of IGST, they are entitled to claim a refund of the tax paid upon the successful completion of export and validation through the customs and GST systems. The refund is processed electronically via the GST portal and credited to the exporter's bank account.
📖 Common Reasons for IGST Refund Delays
Document Mismatch
Mismatch in Shipping Bill and GST Invoice details
Return Errors
Errors in GSTR-1 or GSTR-3B returns
Data Transmission Issues
Non-transmission of shipping bill data from ICEGATE to GST portal
Missing E-BRC
Missing or incorrect E-BRC (Export Realisation Certificate)
Authority Queries
Deficiency memos or queries raised by customs or GST authorities
Filing Errors
Incorrect filing of export details or tax payments
📄 IGST Refund Process (Export with Payment of IGST)
1️⃣ Pay IGST
Exporters pay IGST at the time of export
2️⃣ File GSTR-1
File GSTR-1 (outward supply return) with shipping bill and export invoice details
3️⃣ File GSTR-3B
File GSTR-3B return and pay applicable taxes
4️⃣ Customs Validation
Customs validates shipping bill data and transmits it to GSTN
5️⃣ Refund Processing
Refund processed and credited directly to exporter's account upon successful reconciliation
📌 How DGFT EXIM Helps
Our experienced team of customs and GST professionals provides:
- ✔️ Detailed review of refund applications and supporting documents
- ✔️ Identification and rectification of data mismatches in GST returns and shipping bills
- ✔️ Assistance in filing rectification applications and revised returns if needed
- ✔️ Representation before customs and GST authorities to resolve pending cases
- ✔️ Expert advisory to ensure future refund applications are error-free and promptly processed
📌 Why Choose DGFT EXIM?
- ✅ Specialist team with expertise in GST and customs refund regulations
- ✅ End-to-end refund claim handling — from application review to disbursement
- ✅ Close coordination with customs and GST officers for expedited resolution
- ✅ Transparent, efficient, and compliant service delivery
📑 Conclusion
Pending IGST refunds can disrupt cash flows and hamper business growth. DGFT EXIM offers dedicated support to help exporters resolve refund issues, reclaim their dues, and maintain financial stability.
📞 Contact our IGST refund experts today to fast-track your pending claims and safeguard your business liquidity.